Frequently Asked Questions
Answers to common questions about our clinic and services.
No! We welcome walk-ins during all operating hours. However, if you prefer a scheduled time, feel free to call ahead.
We specialize in dogs and cats. If you have another type of pet, please call us to see if we can help or recommend a specialist.
Urgent care handles conditions that need same-day attention but are not immediately life-threatening — things like vomiting, limping, minor wounds, and ear infections. Emergency care is for life-threatening situations like severe trauma, difficulty breathing, or seizures. We provide urgent care services and can stabilize emergencies before transferring to a 24-hour emergency hospital.
We accept cash, all major credit and debit cards, CareCredit, and Scratchpay. Payment is due at the time of service.
We partner with CareCredit and Scratchpay to offer financing options. Ask our front desk team for details on applying.
Costs depend on the services your pet needs. A wellness exam starts at $45 and an urgent care visit starts at $85. We always discuss costs before proceeding with treatment.
Please bring any previous medical records or vaccination history you have. If your pet is on medication, bring the medication bottles. Dogs should be on a leash and cats in a carrier.
Yes! We offer bathing, haircuts, nail trims, and ear cleaning. Grooming availability may vary — call ahead to schedule.